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BWW globe

our covid promise

Book & travel with 100% confidence

BWW acknowledge there is still so much uncertainty surrounding the pandemic.  The world is constantly changing and in these uncertain times you need to have complete confidence in booking a trip with us.  So, what are we doing?

BOOK WITH CONFIDENCE

We promise precision planning, flexibility and, above all else, client safety with each and every trip booked with us.  More than ever it’s crucial to ensure safe and worry-free travel.  

OUR FLEXIBILITY PROMISE

Even in normal times our bespoke trips are all about flexibility, however during the current situation we promise to provide even more assurance.  

Refunds

During the height of the pandemic we refunded 100% of COVID related cancellations.  We will always try to achieve this for you.  We are only able to offer you what our suppliers or partners refund us.  If a particular supplier’s terms don’t allow for a full refund we will make you aware prior to booking with us.

Postponements

For all bookings where we cannot fulfil the trip we will postpone your trip at no extra charge and with complete flexibility.  If there is a chance our partner or supplier is less flexible on postponements we will discuss with you in detail before booking.

TRAVEL WITH CONFIDENCE

We are continuously working with HSE experts to review and adhere to the very latest government guidelines.  All our adventures are subjected to rigorous COVID-19 risk assessments.  We use the latest technology and management systems to ensure client safety is front and centre at all times.

COVID TRAVEL INSURANCE
 
Whilst the assurances outlined above are intended to give you increased flexibility, travel insurance is still crucial.  We are delighted to be able to offer a brand new travel insurance policy that includes cover for coronavirus-related claims including contracting the virus, having to go into quarantine or denied travel due to suspected infection.  
 

CONTACT US

Please get in touch if you would like to chat to our team about travelling safely with us.