our covid promise
Book & travel with 100% confidence
BWW acknowledge there is still so much uncertainty surrounding the pandemic. The world is constantly changing and in these uncertain times you need to have complete confidence in booking a trip with us. So, what are we doing?
BOOK WITH CONFIDENCE
We promise precision planning, flexibility and, above all else, client safety with each and every trip booked with us. More than ever it’s crucial to ensure safe and worry-free travel.
OUR FLEXIBILITY PROMISE
Even in normal times our bespoke trips are all about flexibility, however during the current situation we promise to provide even more assurance.
During the height of the pandemic we refunded 100% of COVID related cancellations. We will always try to achieve this for you. We are only able to offer you what our suppliers or partners refund us. If a particular supplier’s terms don’t allow for a full refund we will make you aware prior to booking with us.
For all bookings where we cannot fulfil the trip we will postpone your trip at no extra charge and with complete flexibility. If there is a chance our partner or supplier is less flexible on postponements we will discuss with you in detail before booking.
TRAVEL WITH CONFIDENCE
We are continuously working with HSE experts to review and adhere to the very latest government guidelines. All our adventures are subjected to rigorous COVID-19 risk assessments. We use the latest technology and management systems to ensure client safety is front and centre at all times.
Please get in touch if you would like to chat to our team about travelling safely with us.